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Why every leader needs a coach?
Get leaders out of their own heads By holding high-level conversations, coaches guide leaders to..
Navigating IT Challenges: How Co-Managed Services And Consulting Can Propel Your South Texas..
In South Texas, businesses face many IT challenges that can hinder growth and innovation...
Measuring the Success of Data Management Services for Businesses
Learn how businesses can measure the success of their data management services by tracking metrics..
The Power of Data Management Services in Handling Big Data and Analytics
Learn how data management services help organizations handle big data and analytics effectively...
Data Management Services: Ensuring Data Backups and Disaster Recovery
Learn how data management services handle data backups and disaster recovery for businesses. Find..
Understanding Software Licensing Models
Navigating the diverse landscape of software licensing models is crucial for businesses and..
The Impact of Changes in IT Service and Operations Management
“What is the impact of this change?” That’s a very hard question to answer in today’s complex..
3,600 potential cyber security experts apply to government scheme
The UK government’s Upskill in Cyber programme is reporting great success just a month after launch,..
Why an ecosystem helps IT projects move forward
It used to be the case that IT departments would build or buy, but now there’s an alternative to..
25 ITSM Stats, Facts and Benchmarks You Should Know
As we advance through 2024, IT service management (ITSM) remains a pivotal cornerstone for..
11 Best Incident Management Software in 2024
Including Incident Management software in your IT Service Management (ITSM) strategy has become a..
Navigating Cyber Threats: How Managed IT Services Keep Houston Businesses Safe Through IT Consulting
In a world where cyber threats continue to evolve, Houston businesses are increasingly turning to..
Brits are using healthcare apps without proper checks
As mobile health app acceptance increases people are taking risks by them without any advice from..
Service Desk Standard Operating Procedure: Guide + Free Template
Service desk Standard Operating Procedures (SOPs) are a great way to systematize working practices..
How a Business IT Consultant Handles Conflicts with Clients
Learn how a business IT consultant handles conflicts or disagreements with clients regarding..
Staying Ahead: How Business IT Consultants Keep Up with Technology Trends
Discover how business IT consultants stay updated on the latest technology trends and advancements..
Assessing a Company's Technology Needs: A Business IT Consultant's Perspective
Learn how a business IT consultant assesses a company's current technology needs and provides..
Best Practices for Securing a Network with Multiple Mobile Devices
Learn about the best practices for securing a network with multiple mobile devices from an expert's ..
The Key Differences Between Business IT Consulting and In-House IT Departments
Learn about the key differences between business IT consulting and in-house IT departments, and..
Streamlining Business Processes: Strategies for IT Consultants
Learn about some effective strategies that a business IT consultant may use to streamline processes ..
The Benefits of Hiring a Business IT Consultant for Your Company
Discover the numerous advantages of hiring a business IT consultant for your company, from cost..
Driving secure-by-design principles
Errors can and will occur in code – the key is to minimise the impact and ensure streamline..
New Virtual Agent For Microsoft Teams - Try it Now!
Our integration with Microsoft Teams has reached a whole new level of proficiency. We’re pleased to ..
How to Use Help Desk Priority Levels to Prioritize Support Tickets
Setting help desk priority levels ensures every ticket is categorized and solved according to..
Nvidia CEO sees ChatGPT as iPhone moment for AI
It took the iPhone to kickstart a revolution in mobile phone usage, and Jensen Huang believes..
Mastering the Help Desk Staffing Model: Practical Strategies for Success
As the complexity of the help desk staffing model continues to grow, businesses grapple with..
Lloyds Bank calls on tech companies to control social media ‘wild west’
Lloyds Banking Group is calling on tech giants to step forward in the fight against online fraud,..
Patch Management vs. Vulnerability Management: What's The Difference?
Patch ManagementandVulnerability Managementare two key practices that keep organizations safe. Used ..
IT Priorities 2023: Balancing end user productivity and IT budgets
End user computing is being driven by future of work initiatives to support hybrid work patterns
Everything You Need to Know About Compliance Management
Compliance Management is the practice that helps organizations comply with their legal, security,..
James Gander on the Power of ITSM Simulation in Training
Traditional IT Service Management (ITSM) training methods have long been associated with..
How to Become a Help Desk Technician
Have you ever wondered how to become a Help Desk Technician? Success in this dynamic field hinges..
What is a Configuration Item (CI)?
Configuration Items or CIs are the building blocks that make up business services. Managing them..
Ransomware gang exploiting unpatched Veeam backup products
Cyber criminals with links to multiple virulent ransomware strains are exploiting a recently..
Strategic Synergy: Telecommunications Service Providers Paving The Way For IT Consulting Excellence ..
A notable change in how businesses approach technology solutions is being sparked by the..
Microsoft fails to get CMA thumbs-up on Activision deal
The UK Competition and Markets Authority has decided that Microsoft‘s proposed $68.7bn acquisition..
How to Reduce IT Security Risk With IT Asset Management
The connected world we live in has both transformed our workplaces and raised the cybersecurity..
Workflow Automation Guide: Definition, Benefits, And Software
At the basis of workflow automation lies a simple premise: employees don’t need to do repetitive..
ESM vs. Traditional ITSM: Differentiating Between the Two to Leverage the Best Option for Your..
Enterprise Service Management (ESM) and traditional Information Technology Service Management..
Apple security updates fix 33 iPhone vulnerabilities
A larger-than-usual update to Apple’s mobile operating system fixes over 30 distinct..
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